How should a patient access their medical records?

• A. Patients may request access; respond within required timelines and provide copies in accordance with privacy laws and board rules.
• B. Patients cannot access records.
• C. Access is restricted to physicians only.
• D. Access requires a court order.

Answer: (A)

Access to a patient’s own medical records is a basic right, and providers must handle requests promptly and in line with privacy laws and board rules. When a patient asks for access, the clinician or clinic should respond within the legally required timeframe and provide a copy of the records in the requested format (paper or electronic) if readily producible. Fees for copying or postage should be reasonable and allowed by law, and steps should be taken to verify the patient’s identity before releasing information. If any part of the record involves third parties or has sensitive material, it may be redacted as permitted.

Some people might think only physicians can view records or that a court order is needed to access them, but that isn’t correct for the patient’s own information. The patient generally has the right to access their records without a court order and should be provided copies or access in accordance with privacy laws and board rules.